A better rental experience

Professional management, responsive communication, and a team committed to making your rental experience simple and seamless.

SEE OUR LISTINGS 
EASY MOVE-IN EXPERIENCE

We make moving in simple with clear lease documentation, property information, electronic access, and everything residents need to feel prepared from day one. 

CONVENIENT ONLINE PORTAL

Our Tenant Portal gives residents one convenient place for important property information, documentation, maintenance communication, and required monthly HVAC filter confirmations. 

RESPONSIVE MAINTENANCE & REPAIRS

Workbooks, templates, and analytic tools are structured for quick integration into daily workflows.

 A WELL-CARED-FOR HOME

Before each new tenancy, we oversee a detailed rent-ready process covering cleanliness, landscaping, locks and access, smoke and carbon-monoxide detectors, appliances, HVAC, plumbing, electrical systems, and overall property condition. 

HOA & COMMUNITY COORDINATION

For homes within an HOA, we provide residents with applicable HOA documents, rules, regulations, restrictions, and updates so expectations are clear and residents can enjoy their community while remaining in compliance. 

EMERGENCY SUPPORT

When an urgent issue threatens health, safety, essential services, or the property, our management team has the authority to act immediately rather than delaying necessary repairs while waiting for owner approval. 

CLEAR COMMUNICATION & SUPPORT

Residents have one management team for routine property and lease communication, helping eliminate confusion between tenants, owners, vendors, and other parties throughout the tenancy. 

MOVE-IN TO MOVE-OUT

From lease administration and rent collection to maintenance, property oversight, renewals, and move-out coordination, we provide consistent professional management throughout the entire rental experience.

FAQS For Tenants

  • Residents have access to a convenient Tenant Portal, providing a centralized place for rental-related information and communication. Rent and other lawful charges are collected and managed by Akins Long Property Management in accordance with the lease.

  • Maintenance requests can be communicated through our management system so they can be documented, reviewed, and coordinated with the appropriate vendor. Our goal is to make the process clear, responsive, and as convenient as possible.

  • Contact Akins & Long Property Management immediately using the emergency contact procedure provided with your tenancy. When an issue threatens health or safety, essential services, the property, or could cause additional damage, management has authority to coordinate necessary emergency repairs without waiting for ordinary owner approval.

  • Before a new tenancy begins, we oversee a detailed rent-ready process. The property is expected to be clean and free of unnecessary items, with major supplied appliances and systems operating as intended, required smoke and carbon-monoxide detectors operational, access devices functioning, exterior areas reasonably maintained, and applicable HOA requirements addressed. 

  • Akins & Long Property Management serves as your primary point of contact for routine property and lease-related matters. This helps keep communication organized and ensures questions, maintenance needs, and other concerns reach the right person. 

  • Residents of HOA properties are expected to comply with applicable community rules and regulations. We help communicate relevant HOA information and updates so residents understand the requirements of the community.

  • Generally, residents are responsible for utilities unless a utility is included through the HOA or otherwise provided for in the lease. Specific utility responsibilities will be clearly outlined for each property.

  • Pet policies vary by property and, when applicable, by HOA requirements. Approved ordinary household pets such as dogs and cats may be permitted. A $200 pet deposit per approved pet may apply. Assistance animals are handled separately in accordance with applicable law.

  • Yes. Residents are required to maintain renter's insurance as specified in the lease and provide evidence of coverage. This is separate from the property owner's insurance.

  • We believe preventive maintenance benefits both residents and property owners. HVAC filters are arranged in advance, and residents are responsible for replacing them monthly and uploading a dated photo confirmation through the Tenant Portal.

  • We coordinate move-in and move-out documentation and property condition information as part of the management process. Security deposits are handled and any lawful deductions are made according to the lease and applicable Tennessee law. 

  • Our team coordinates the renewal or move-out process and communicates the appropriate next steps so residents know what to expect before the end of the lease.